Lency Portocarrero-Montenegro

Zoey Le

2 months ago

5/5

I had an amazing experience working with Dong, Eddie, Bryan, and Y! The entire lending and real estate broker team was professional, responsive, knowledgeable, and incredibly helpful throughout the whole process. I had a non-QM loan, which can sometimes be more complicated, but they made everything go so smoothly that we were able to close in just 12 days! I was so impressed by how quickly and efficiently they handled everything while keeping me updated along the way. I truly appreciate all of their hard work and would 100% recommend this team to anyone looking for a reliable lender and real estate team. Thank you for making my home-buying experience so smooth and stress-free! ⭐️⭐️⭐️⭐️⭐️

David Ly

4 months ago

5/5

Dong and Patrick are an outstanding lending team. My loan was a bit challenging and on the smaller side, but they never gave up on it and always found a way to push it forward. They stayed responsive, kept me updated throughout the process, and made everything feel smooth from start to finish. I really appreciate their dedication and professionalism. Highly recommend working with them!

Thanh Pham

4 months ago

5/5

Dong, Bryan, and the amazing teams at Loan Factory and Keller Williams in Duluth are awesome! They helped us close on our home in record-breaking time — just 14 days. The mortgage and real estate process was smooth, fast, and professional from start to finish. Dong truly deserves the title “Làm Loan Tử Tế.” He was honest, dedicated, responsive, and worked hard to make sure everything moved quickly and smoothly. We truly appreciate his care, communication, and professionalism. If you are looking for a trusted loan officer, mortgage team, or real estate agent in Duluth, Georgia, we highly recommend Dong, Bryan, Loan Factory, and Keller Williams!

Thu Vo

2 months ago

5/5

"⭐⭐⭐⭐⭐ I had a great experience working with Dong and Tracy. They were very helpful, responsive, and professional throughout the entire loan process. They took the time to answer my questions, explain everything clearly, and kept me updated along the way. I truly appreciate their support and would highly recommend Don and Tracy to anyone looking for a great mortgage team!"

Ngân Hà Ngô Thị

5 months ago

5/5

When we first started the home-buying process, we had a lot of questions and weren't sure what to expect. From day one, Dong took the time to walk us through every step, explain all of our options, and make sure we felt comfortable with every decision. He was always quick to respond and never made us feel like we were asking too many questions. Behind the scenes, Will did an amazing job keeping everything organized and on track. He kept us informed throughout the process, followed up whenever documents were needed, and made sure there were no surprises along the way. Buying a home can be stressful, but Dong and Will made the entire experience much smoother than we expected. Their professionalism, communication, and dedication gave us confidence from start to finish. We always felt like they genuinely cared about helping us achieve our goal of becoming homeowners. We are incredibly grateful for their hard work and would highly recommend Dong and Will to anyone looking for a mortgage team they can trust. ⭐⭐⭐⭐⭐